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We have enjoyed this product more than one month and we are very happy we made a right choice. It's wonderful.
They replace it with a "refurbished" product. Unit worked until after the 30 day Amazon return policy and then started skipping or not loading cd's. Sony Customer support recommendations are first to clean the cd's and second to unplug the unit and reset it. Contacted Sony and sent it to their replacement center.
I now appear to be stuck with a hit and miss cd changer. They have a great policy for warranties. You spend your money and buy a "new" product. Sony CDPCX355 300-Disc MegaStorage CD ChangerStay away from this one. Imagine that. When you purchase a cd changer you at least expect it to play cd's, especially brand new cd's.
Neither one will fix anything. I am convinced from after the fact research this model has a serious design problem yet Sony just looks the other way.
I will never buy anything Sony even if they were the last manufacturer on the planet. The cd's would play fine in other players.
It will not load or play a brand new cd but will load and play one that was on the floor of my truck getting stepped on for 6 months.6/1/09 - After sending this unit back to Sony and paying the shipping I still have the same problems. After you pay the shipping to them.
And the refurbished product has the same issues as the original. I just purchased a Yamaha 5 disc carousel and I am not even shocked that the same exact cd's that will not load or play when they do load in the Sony, play just fine in the Yamaha.
I will now try to get what I can for it at a pawn shop.
The product appears to be what we were searching for; however, we have yet to use it. Thus I can't really rate it.Sony CDPCX355 300-Disc MegaStorage CD Changer
It would skip no matter how new or old the CDs were. I purchased this CD Changer and then returned it after a few weeks. The CD Changer would routinely skip the first track of every CD I played. Cleaning the CD's did not help, nor did using a CD head cleaner. There are numerous reports of this issue on the web.Save your money.
As others have said this unit is deep and I too had to cut out the back of part of the cabinet for it to fit. Have had this unit about a month and it is working just fine.I haven't taken advantage of it's many features yet-I just put it on random and let it play. Use the optical output if your receiver has an input for this-it was a noticable difference in audio quality. I will catagorize them soon and put a corresponding number on the case the cd came in that matches the slot they're in. I have a cabinet for the cases which have a lot more info than you can input into the machine. Make sure it's level-first thing I did and no skipping on any cd I played. Set up properly this unit should give years of enjoyment.
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